Privacy policy
Privacy Policy
1. Introduction
Gemy & Amber AB (“Gemy & Amber”) is obliged to protect your privacy as a customer, website visitor or other third party, such as a contact person in a business or other organization that Gemy & Amber cooperates with.
Gemy & Amber protects the privacy of its customers and visitors. Gemy & Amber therefore wants to be transparent with how they handle your personal data so you feel safe when you make a purchase or visit their webshop. The purpose of this privacy policy is to explain how Gemy & Amber collects and uses your personal information and how you can exercise your rights.
If you have any questions or comments regarding this privacy policy or the processing of your personal data, please contact us at Gemy & Amber via customer service support@gemyandamber.com.
2. Where does Gemy & Amber collect your personal data from?
Gemy & Amber may collect personal information from you when you make a purchase on the Website, communicate by post, email or telephone, create an account for the subscription service on the Website or request information from Gemy & Amber. Gemy & Amber may also automatically collect technical and user information about your equipment, browsing and browsing patterns when you interact with Gemy & Amber's website. The personal data is collected using cookies, server logs and other similar technology. In addition to the personal data you provide, Gemy & Amber can collect information about you from third parties, e.g. from a credit reference agency, regulatory authority or other publicly available databases.
If you do not provide certain information when requested, Gemy & Amber may not be able to fulfill its obligations to you or respond to your requests, preventing Gemy & Amber from providing you with the best possible service. Gemy & Amber may also be prevented from fulfilling their legal obligations (eg reporting requirements).
3. What data does Gemy & Amber collect?
Gemy & Amber may collect, store and use the following types of personal data about you:
- General information and contact details, e.g. name, gender, telephone number, e-mail address, physical address and other contact details.
- Financial data, e.g. bank details, credit details and payment history.
- Marketing and communication data, e.g. your preferences when receiving marketing communications from Gemy & Amber and/or third parties, account information for Gemy & Amber's subscription service, correspondence data when contacting Gemy & Amber's customer service and other communication/subscription settings.
- Technical data, e.g. IP address, your login details, browser type and version, time zone and location settings, browser plug-in types and versions, operating system, platform and other technology in the devices you use to access Gemy & Amber's website.
- Usage data, e.g. information about how you use Gemy & Amber's website and your purchase history.
4. How does Gemy & Amber use your personal data?
Gemy & Amber may use your personal data to:
- Administer and fulfill their contractual and legal obligations towards you or the company you represent.
- Fulfill their legal obligations and reporting requirements, e.g. warranty claims, accounting rules and declarations to tax authorities and other supervisory authorities.
- Answer your questions and requests.
- Validate your legal age for online purchases.
- Establish, exercise or defend their legal rights.
Processing of your personal data that is not based on legal or contractual requirements will be based on Gemy & Amber's legitimate interest to:
- Provide you with mailings containing marketing communications and other publications (via email or similar technology) regarding Gemy & Amber's business that may be of interest to you, such as general information and newsletters.
- Analyze statistical usage data to study how visitors use Gemy & Amber's website and for the purpose of improving the website.
- Manage Gemy & Amber's daily needs within the business.
Gemy & Amber uses Klarna as a payment partner, which gives you as a customer several payment options. Regardless of the payment method on the Gemy & Amber website, your personal data is provided and protected by Klarna. For questions regarding your personal data when paying, we refer to Klarna's customer service on + 46 8-120 120 10.
Read about Klarna's Data Protection Policy here.
Your personal information will only be used for the purposes for which it was collected, unless Gemy & Amber reasonably believes that it must be used for another reason and that reason is compatible with the original purpose. If Gemy & Amber needs to use your personal data for an unrelated purpose, you will be notified before further processing is carried out.
5. To whom does Gemy & Amber disclose your personal data?
In addition to the disclosures that are reasonably necessary for the purposes set forth elsewhere in this privacy policy, Gemy & Amber may disclose information about you:
- To Gemy & Amber's service providers, e.g. logistics, payment, marketing and technical support who may only process personal data on behalf of Gemy & Amber.
- To the extent that Gemy & Amber is obliged to do so according to applicable law.
- In connection with any legal proceedings or future legal proceedings
- For the purpose of establishing, exercising or defending Gemy & Amber's legal rights.
Apart from what is stated in this privacy policy, Gemy & Amber will not disclose your personal data to third parties.
6. Where does Gemy & Amber store and transfer your personal data?
Your civil registration data and email address will be collected in our e-commerce, email and business system.
Klarna AB will also collect this information in its internal systems.
7. How does Gemy & Amber protect your personal data?
Gemy & Amber will take appropriate security measures to prevent the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to your personal data. However, Gemy & Amber cannot guarantee full security for data sent via the internet as data transmission is inherently insecure.
8. How long does Gemy & Amber save your personal data?
Gemy & Amber only saves your personal data for as long as is necessary to achieve the purpose for which the data was collected or if required to comply with any mandatory retention periods according to applicable law.
9. What are your rights?
9.1 Access to your personal data
Remember that at any time you have access to retrieve information that Gemy & Amber stores about you. You have the right to know what they store, for what purpose and how long they save this data.
9.2 Correction, deletion and objections
You have the right to request that Gemy & Amber correct any incorrect information about you, delete the information that is no longer relevant for the purpose for which it was collected and/or object to Gemy & Amber's processing of your personal data. However, certain legal obligations may prevent Gemy & Amber from immediately deleting certain information.
If Gemy & Amber processes some of your personal data based on your consent, you can withdraw this at any time.
9.3 Waiver of direct marketing
You always have the right to avoid direct marketing and to object to all processing of personal data based on a balancing of interests.
9.3.1 Newsletter
If you as a customer have consented to your personal data being used for this purpose (subscription service), Gemy & Amber will communicate to you via e-mail. You have the right to unregister from Gemy & Amber's subscription service at any time by unregistering yourself via mailing and/or by contacting Gemy & Amber's customer service, support@gemyandamber.com
9.3.2 Social media
Do you follow and/or interact with Gemy & Amber via third-party social media such as Instagram, Facebook, YouTube or Pinterest will also be subject to third-party personal data management and confidentiality.
9.4 Complaints
You can submit a complaint to a competent supervisory authority at any time if you believe that Gemy & Amber your personal data in violation of applicable data protection laws.
10. Cookies
Gemy & Amber uses cookies in order to collect information about your use and interests of the online service. You can configure your browser to reject all/some cookies and notify you when websites place or access cookies. If you choose to reject cookies, you can still use Gemy & Amber's website. However, your access to certain features and parts of the website may become inaccessible and/or not function properly.
11. Third Party
Gemy & Amber's website contains links to other websites. This privacy policy does not cover links on the website to third parties. Gemy & Amber is not responsible for the privacy policies of third party websites.
12. Privacy Policy Update
Gemy & Amber reviews its privacy policy continuously and may update it. You are therefore advised to check the privacy policy periodically to ensure that you are satisfied with the changes Gemy & Amber has undergone. This privacy policy was last updated on 2019-04-16.
Cookies
1. Use of cookies
The Gemy & Amber website www.gemyandamber.com uses cookies set by Gemy & Amber (first-party cookies) as well as cookies set by third parties (third-party cookies).
Cookies are used on almost all websites. They are small text files that are saved on your computer or device to help Gemy & Amber's website perform a number of functions. For example, they can help monitor the number of people using Gemy & Amber's website and thus contribute to a greater understanding of how people interact with the website.
Some cookies on Gemy & Amber's website collect personal data about you. Please read Gemy & Amber's Privacy Policy for additional information on how they may collect and use information about you through your interactions with them, including your use of this website.
2. Which cookies does Gemy & Amber use?
- Necessary cookies: required for the daily operation of the Gemy & Amber website, e.g. by enabling basic functions such as page navigation and access to secure parts of the website.
- Functionality/settings cookies: enable a website to remember information that changes how the website behaves, looks and saves your settings, e.g. preferred language or the region you are in.
- Analytical/performance cookies: allow Gemy & Amber to recognize and count the number of visitors and see their use of the website. This enables increased understanding of how visitors interact with Gemy & Amber's website by collecting and reporting anonymous information (limited identifiable information may be collected).
- Targeting/marketing cookies: records your visit to Gemy & Amber's website, the pages you have visited and the links you have followed. Gemy & Amber will use this information to design its website and communications to be more relevant to your interests. Identifiable or unique data may be collected. Gemy & Amber may also share this information with third parties for the same purpose.
3. How can you manage your cookies?
Most browsers allow you to manage cookies via the browser settings. You can e.g. choose to block cookies to prevent the browser from accepting new cookies, delete existing ones, notify you when you receive a new cookie and disable cookies entirely.
See links below for instructions on how to change browser settings (selection of most used browsers):
- Microsoft Internet Explorer
- Safari
- Firefox
- Google Chrome
Please note that by restricting cookies you may be prevented from accessing certain parts of Gemy & Amber's website.
Contact
If you have questions or objections regarding this privacy policy or Gemy & Amber's processing of your personal data, you can get in touch using one of the contact methods below:
Gemy & Amber
113 31 Stockholm / Sweden
Organization number: 556247-5649
Email: support@gemyandamber.com